Can I change order details?

If the order has not been shipped yet and the method of payment selected is by Credit Account (Net 30), it is possible to make changes. You can change the shipping address as well as make changes such as dividing shipments, delivery date and request batch delivery. Please make any of these changes from your order history.
*Credit Account (Net 30) requires application in advance. See here for details. Changes cannot be made on this website if a different payment method has been selected. In cases of emergency, please contact Chip One Stop customer support (+81-45-470-8771) (Operating hours: From 9:00 a.m. to 5:30 p.m. Japan time on Chip One Stop business days).

If you designate other payment methods, you cannot make changes on the Chip One Stop website. In case of emergency, please contact Chip One Stop customer support (+81-45-470-8771) (Operating hours: From 9:00 a.m. to 5:30 p.m. Japan time on Chip One Stop business days).

Can I cancel an order?

If you place an order on this website, the order will be confirmed once we have sent the order completion e-mail. Please note that orders cannot be cancelled once they have been confirmed.